All posts tagged: users

iPhone Loyalty Hits 96.4% as Android Users Four Times More Likely to Switch

iPhone Loyalty Hits 96.4% as Android Users Four Times More Likely to Switch

Customers are more loyal to Apple than ever, according to a smartphone loyalty survey conducted by phone trade-in site SellCell. 96.4% of customers surveyed said they planned to stick with an iPhone for their next upgrade, and 3.6% said they would choose a different brand. That’s up from 91.9% in SellCell’s 2021 survey and 90.5% in 2019. Android users were less loyal to their brand, and are almost 4x more likely to switch than iPhone users. 86.4% of people surveyed said they would stick with an Android device, while 13.6% said they planned to switch. Of the 3.6% of iPhone users who said they would move to another platform, 69.7% said they would choose a Samsung smartphone, and 20.2% said they would choose a Google smartphone. While most Android users said they would switch to a Samsung or Google device, 26.8% said they would choose an iPhone over an Android smartphone. Most iPhone users said they would stick with an iPhone because they prefer Apple (60.8%), while 17.4% said they were invested in the Apple …

Why Do ChatGPT Users Keep Committing Mass Shootings?

Why Do ChatGPT Users Keep Committing Mass Shootings?

Sign up to see the future, today Can’t-miss innovations from the bleeding edge of science and tech Content warning: this story includes discussion of self-harm and suicide. If you are in crisis, please call, text or chat with the Suicide and Crisis Lifeline at 988, or contact the Crisis Text Line by texting TALK to 741741. On February 10, an 18-year-old named Jesse Van Rootselaar killed two family members at her home, as well as five children and a teacher at a school in British Columbia, and eventually herself. It quickly emerged that OpenAI had flagged Van Rootselaar’s ChatGPT account for disturbing conversations, but never notified law enforcement. A second account tied to the shooter was also been banned for interactions about gun violence. The incident reignited a heated debate over the troubling relationship between the use of AI chatbots and deteriorating mental health, as well as the potential risk of violence. Just eight months earlier, an individual fatally shot two people at Florida State University and injured seven others. The prime suspect, 20-year-old student …

Is Anthropic ‘nerfing’ Claude? Users increasingly report performance degradation as leaders push back

Is Anthropic ‘nerfing’ Claude? Users increasingly report performance degradation as leaders push back

A growing number of developers and AI power users are taking to social media to accuse Anthropic of degrading the performance of Claude Opus 4.6 and Claude Code — intentionally or as an outcome of compute limits — arguing that the company’s flagship coding model feels less capable, less reliable and more wasteful with tokens than it did just weeks ago. The complaints have spread quickly on Github, X and Reddit over the past several weeks, with several high-reach posts alleging that Claude has become worse at sustained reasoning, more likely to abandon tasks midway through, and more prone to hallucinations or contradictions. Some users have framed the issue as “AI shrinkflation” — the idea that customers are paying the same price for a weaker product. Others have gone further, suggesting Anthropic may be throttling or otherwise tuning Claude downward during periods of heavy demand. Those claims remain unproven, and Anthropic employees have publicly denied that the company degrades models to manage capacity. At the same time, Anthropic has acknowledged real changes to usage limits …

I tested Artix Linux: An enjoyable systemd-free distro for experienced users (and ChromeOS speeds)

I tested Artix Linux: An enjoyable systemd-free distro for experienced users (and ChromeOS speeds)

Jack Wallen/ZDNET Follow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Artix is a Linux distribution with a different approach, but plenty to offer. It offers a very fast boot time and outstanding all-around performance. Artix uses the OpenRC init system and ships with a bare minimum of apps. “The art of Linux” — that’s where the name for the Artix distribution comes from, and this modern, independent take on Linux takes the art in its name seriously. But don’t be misled; Artix (an Arch-based rolling release distribution) isn’t geared toward artists (although it certainly could be). Rather, Artix is about the art of creating a unique Linux distribution while replacing several of the usual bits and pieces. Also: France is replacing 2.5 million Windows desktops with Linux – and I mapped out its new stack For example, Artix eschews systemd in favor of either OpenRC or dinit (user’s choice), as well as XLibre or Wayland, in place of Xorg. According to the Artix FAQ, the developers “love systemd,” but would never use …

‘Your photos will be deleted’: Apple users warned over ‘nasty’ iCloud storage scam | Scams

‘Your photos will be deleted’: Apple users warned over ‘nasty’ iCloud storage scam | Scams

For a while you’ve been getting messages from Apple saying “your iCloud storage is full”. They say you have exceeded your storage plan, so documents are no longer being backed up, and photos you take aren’t being uploaded. You have been resisting Apple’s efforts to get you to pay a minimum of 99p a month for more storage. But it seems that you can’t keep putting off the inevitable: you have received an email which says your iCloud account has been blockedand your photos and videos will be deleted very soon. To keep them you need to upgrade immediately, it says. The next day you get another email saying that as you have not responded, if you do not take action, all your data will be wiped on the stated date. A scam email telling the recipient their Cloud storage is full. Photograph: Supplied The emails include a button you can click on to upgrade your iCloud storage. But the threatening messages are a scam impersonating Apple’s iCloud service, and the criminals behind them are …

Gmail End-to-End Encryption Comes to iOS for Workspace Users

Gmail End-to-End Encryption Comes to iOS for Workspace Users

Google has expanded Gmail’s end-to-end encryption for Workspace users to iOS and Android, allowing mobile users to compose and read encrypted messages natively within the Gmail app for the first time. The feature is part of Gmail’s client-side encryption (CSE) offering, which until now was limited to desktop. According to Google’s Workspace update, users no longer need to download additional apps or use separate mail portals to handle encrypted email on mobile, and the experience is now built directly into the existing Gmail app on both platforms. Google says encrypted messages can be sent to any recipient regardless of their email provider. If the recipient uses Gmail, the message arrives as a standard email thread. If they use a different provider, they can read and reply via a secure browser interface without needing to install anything. The feature is available now for both Rapid Release and Scheduled Release domains. Access requires an Enterprise Plus plan with either the Assured Controls or Assured Controls Plus add-on, which is Google’s compliance-oriented tier aimed at enterprise and public …

Android users can get up to 0 each from this class action suit – see if you’re eligible

Android users can get up to $100 each from this class action suit – see if you’re eligible

Kerry Wan/ZDNET Follow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways A suit alleges Google transmitted user data without permission. If you have used an Android device since 2017, you may be eligible. You will need a notice ID and confirmation code to file. Have you used an Android phone to access the internet in the past eight years? You might be in line for payment from a class action lawsuit against Google, but there are some important things you need to know. Taylor et al. v. Google LLC alleges that Android phones sent information to Google without users’ permission, even when the phones weren’t in use, and all apps were closed, using users’ cell data they paid for. Google could have made these data transfers happen when the device was connected to Wi-Fi, the suit says, but it chose to make them happen at any time. Also: The best data removal services of 2026: Delete yourself from the internet Google hasn’t acknowledged any wrongdoing, but agreed to a settlement to …

Google adds Gemini crisis features amid lawsuit over user’s suicide

Google adds Gemini crisis features amid lawsuit over user’s suicide

SAN FRANCISCO: Google on Tuesday (Apr 7) announced updates to the mental health safeguards on its Gemini artificial intelligence chatbot, as the company faces a wrongful death lawsuit alleging the chatbot aided a user in his suicide. The tech giant said Gemini would now show a redesigned “Help is available” feature when conversations signal potential mental health distress, to provide faster connections to crisis care. When the chatbot detects signs of a potential crisis related to suicide or self-harm, a simplified interface will offer users the ability to call, text, or chat with a crisis hotline in a single click – a feature Google said would remain visible for the remainder of the conversation once activated. Google’s philanthropic arm Google.org also committed US$30 million over three years to help scale the capacity of global crisis hotlines, and US$4 million toward an expanded partnership with AI training platform ReflexAI. “We realize that AI tools can pose new challenges,” Google said in a blog post announcing the measures. “But as they improve and more people use them …

Claude’s market share more than doubled in March — here’s why users actually left ChatGPT

Claude’s market share more than doubled in March — here’s why users actually left ChatGPT

Summary Claude’s US market share more than doubled in March and has tripled since January. ChatGPT still dominates (~68% US share, according to Statcounter) but lost about 7% in March as rivals gained ground. Many users switched to Claude after controversy around OpenAI’s government deal. Early in March 2026, we saw something remarkable happen in the AI landscape. Following the announcement of OpenAI’s deal with the US government, Anthropic’s Claude chatbot saw a huge surge in both press and app downloads. Users called for abandoning ChatGPT in favor of Claude. Now, with March market share numbers available (via Statcounter), it’s become clear that this was more than just talk. Claude’s share of the US market more than doubled over the month, while ChatGPT’s share dropped noticeably over the same period. The AI controversy of March 2026 Did OpenAI sell out? The drama all started when Anthropic, the company behind Claude, turned down a contract with the US government. Following this announcement, OpenAI, the makers of ChatGPT, quickly signed their own deal. The backlash was almost …

I switched to Hyprland and now I get why Linux users are obsessed with it

I switched to Hyprland and now I get why Linux users are obsessed with it

I didn’t install Hyprland because I needed a better desktop. I installed it because I got curious. And curiosity, in Linux, is usually just a socially acceptable way of saying, “I’m about to break something that was working perfectly fine five minutes ago.” The machine in question? My lab box is running Ubuntu 25.10. Not exactly the safest place to experiment with a Wayland-first, highly opinionated window manager. Which is precisely why it felt like the right place to do it. Hyprland has this reputation. Not just as a tool, but as a thing people get weirdly attached to. The kind of setup they post videos of with captions like “finally dialed in” as if they’ve tuned a race car instead of a desktop. I wanted to see what the fuss was about. I expected it to last an afternoon. I lasted long enough to start side-eyeing my other machines. It doesn’t behave like a desktop environment Hyprland throws out everything you’re used to Screenshot by Bertel King – no attribution required The first time …