Pennsylvania sues AI firm over claims chatbot posed as doctor : NPR
Pennsylvania Governor Josh Shapiro speaks at the National Action Network annual convention on April 8, 2026, in New York City. Pennsylvania is suing Character.AI over accusations the company’s chatbots are violating the state’s medical licensing regulations. Michael M. Santiago/Getty Images hide caption toggle caption Michael M. Santiago/Getty Images The state of Pennsylvania is suing Character.AI to stop the company’s AI chatbots from posing as doctors and offering medical advice, in violation of state medical licensing rules. State officials said an investigation found that the company’s chatbots, which present themselves as fictional characters, have claimed to be licensed medical professionals. “Pennsylvanians deserve to know who — or what — they are interacting with online, especially when it comes to their health,” Pennsylvania Governor Josh Shapiro said in a statement announcing the lawsuit filed on Tuesday in state court. “We will not allow companies to deploy AI tools that mislead people into believing they are receiving advice from a licensed medical professional.” In one case, the state alleged a Character.AI bot named “Emilie” claimed to be a …







