China’s chatbot industry is fiercely competing for customers. Cue the freebies : NPR
Advertising promoting ByteDance’s cloud and AI service platform ‘Volcano Engine’ and chatbot ‘Doubao’ at the Beijing Capital International airport in Beijing. ADEK BERRY/AFP via Getty Images hide caption toggle caption ADEK BERRY/AFP via Getty Images BEIJING — When it comes to AI chatbots, U.S. companies tout that they are investing to build the best technology. For Chinese companies, it’s less about being on the cutting edge and more about getting people to use their apps all the time. People like 19-year-old delivery driver Li Hao. Li says he’s a loyal user of ByteDance’s AI chatbot Doubao, China’s most popular. But over the Lunar New Year holiday in February he tried another one — Alibaba’s Qwen — because the company was giving away milk tea if it was ordered through the chatbot. “I tried it and got a milk tea,” he said. “After that, I didn’t use it again.” Welcome to the front lines of China’s chatbot wars. The competitive landscape among AI apps in China is fierce. And companies have been dumping money into the …







