All posts tagged: Telehealth

Telehealth giant Hims & Hers says its customer support system was hacked

Telehealth giant Hims & Hers says its customer support system was hacked

Hims & Hers, the telehealth company that sells weight-loss drugs and sexual health prescriptions, has confirmed a data breach affecting its third-party customer service platform. The healthcare company said in a data breach notice filed with the California attorney general’s office on Thursday that the hackers stole data about user requests sent to the company’s customer support team. The company said hackers broke into its third-party ticketing system between February 4 and February 7 and stole reams of support tickets, which contained personal information submitted by customers. The data breach notice said the hackers took customer names and contact information, as well as other unspecified personal data that Hims & Hers left redacted in the letter. Although the company says customer medical records were not affected by the breach, the nature of customer support systems means that the data may contain sensitive information about a person’s account, personal information, and healthcare. It’s not yet known how many individuals had personal information compromised in the hack. Under California law, companies are required to disclose data breaches …

Novo Nordisk Finally Catches Bid After FDA Warns Telehealth Companies

Novo Nordisk Finally Catches Bid After FDA Warns Telehealth Companies

Novo Nordisk shares in Copenhagen finally caught a bid after the U.S. Food and Drug Administration issued 30 warning letters to telehealth companies for making false and misleading claims regarding compounded GLP-1 products (otherwise known as copycat GLP-1s) offered on their websites. FDA has warned 30 telehealth companies about misleading drug ads. Consumers should not be fooled into thinking that unapproved, compounded GLP-1 drugs—marketed by telehealth companies—are generic versions or the same as FDA-approved products. — Dr. Marty Makary (@DrMakaryFDA) March 3, 2026 Citi analyst Geoff Meacham told clients that a quick scan of some of the warning letters “shows the agency is taking issue with telehealth companies calling their compounded products’ generic Zepbound’ or ‘generic Mounjaro’ when these products are not FDA-approved.” “It’s a new era. We are paying close attention to misleading claims being made by telehealth and pharma companies across all media platforms—and taking swift action,” FDA Commissioner Marty Makary wrote in a statement. Makary noted, “Compounded drugs can be important for overcoming shortages or meeting unique patient needs—but compounders should not …

Telehealth abortion is in the courts. Share your experience. : NPR

Telehealth abortion is in the courts. Share your experience. : NPR

Mifepristone is one of two drugs used in most medication abortions. A court case in Louisiana could lead to it no longer being available through telehealth and the mail. Anna Moneymaker/Getty Images hide caption toggle caption Anna Moneymaker/Getty Images Mifepristone is facing another major legal challenge. For more than 25 years, this medication has been used for abortion in the first trimester and miscarriage management in the U.S. The medical community considers it safe and effective based on years of data and clinical experience. Over the years, the Food and Drug Administration has adjusted its rules for accessing the medicine, and that’s what’s at issue in the latest court case. The lawsuit was filed by the state of Louisiana and a Louisiana patient and challenges FDA’s rules change in 2023 that allowed mifepristone to be prescribed over telemedicine and sent by mail. A federal judge is set to rule soon. The NPR Network wants to hear from you. We will not share any part of your story without contacting you first for your permission. Have …