All posts tagged: ai overviews

AI Overviews are coming to your Gmail at work

AI Overviews are coming to your Gmail at work

During its Google Cloud Next conference on Wednesday, the company announced a slew of Workspace-focused updates, including the addition of its AI Overviews feature to Gmail. The feature, which today uses AI to summarize Google Search results, will now do the same for Gmail users in the workplace. According to Google, this will allow Gmail users to ask questions in search using natural language and then get concise answers without having to open and read different emails. The company suggests the feature could be used to ask business-related questions about topics typically shared in emails, like those about performance improvements, project milestones, invoices, comments on decks, trip details, and more with straightforward answers. The AI Overview will create an instant summary pulled from across multiple emails and conversations. While not everyone prefers to have AI as their first step to finding an answer, it is rapidly becoming the norm, both within Google’s products and elsewhere on the web. In this case, Google says the AI Overviews in Gmail will be the default setting if the …

Google removes AI Overviews for certain medical queries

Google removes AI Overviews for certain medical queries

Following an investigation by the Guardian that found Google AI Overviews offering misleading information in response to certain health-related queries, the company appears to have removed the AI Overviews for some of those queries. For example, the Guardian initially reported that when users asked “what is the normal range for liver blood tests,” they would be presented with numbers that did not account for factors such as nationality, sex, ethnicity, or age, potentially leading them to think their results were healthy when they were not. Now, the Guardian says AI Overviews have been removed from the results for “what is the normal range for liver blood tests” and “what is the normal range for liver function tests.” However, it found that variations on those queries, such as “lft reference range” or “lft test reference range,” could still lead to AI-generated summaries. When I tried those queries this morning — several hours after the Guardian published its story — none of them resulted in seeing AI Overviews, though Google still gave me the option to ask …