All posts tagged: Customer

Who is Namibia Rosa? Meet Love Island 2026 contestant and customer service officer

Who is Namibia Rosa? Meet Love Island 2026 contestant and customer service officer

Published by Daniella Wilson

It’s time for more bombshells to shake things up in the Love Island villa and tonight, Namibia is headed in to do just that. As teased by ITV, tonight the boys must secretly leave the villa to meet Namibia and Victoria all while the girls get to watch on a screen as the boys get to know the bombshells. “Has he lost his head?” one girl asks in disbelief, after watching the Islander she’s coupled up with suggest he’d be open to a kiss with one of the new arrivals… As the drama lies ahead, let’s get to know Love Island 2026 contestant Namibia Rosa. Namibia Rosa – key facts Namibia. ITV Age: 25 Job: Customer service officer From: Leeds Instagram: @namibiarosaa Who is Namibia Rosa? Namibia Rosa is a customer service officer from Leeds who is in the villa looking for love, with no time for drama. “But if someone comes to me, I’ll back myself. I won’t start it, but I’ll finish it,” she said. Coming into the villa as a bombshell is never …

Heavily Shorted Rumble Soars After Landing “Largest Customer Commitment To Date” In 0M AI Cloud Deal

Heavily Shorted Rumble Soars After Landing “Largest Customer Commitment To Date” In $270M AI Cloud Deal

Published by Jenni Sidey

Shares of the free-speech video platform and cloud-services company Rumble soared in premarket trading after it announced in an 8-K filing that it had signed a multi-year, $270 million deal with a third-party cloud customer for dedicated GPU cloud capacity powered by Nvidia Blackwell B300 systems. The deal, announced Thursday morning, is Rumble’s largest customer commitment to date and signals the video platform’s push deeper into AI infrastructure and cloud computing services. “Rumble entered into a multi-year, $270 million agreement with a third-party cloud customer, representing Rumble’s largest customer commitment to date,” the company wrote in the filing. The filing continued, “Under the agreement, the customer has committed to purchase dedicated GPU cloud capacity from Rumble powered by NVIDIA Blackwell B300 systems,” adding, “The agreement includes potential for greater value and extended length based on market success.”  Rumble went public through a SPAC merger with CF Acquisition Corp. VI, a Cantor Fitzgerald–backed blank-check company. The deal closed in mid-September 2022, and the shares began trading on Nasdaq. Since then, shares have traded sideways, unable to …

‘Quite shocking’: why was a vulnerable customer sent a £8,400 energy bill? | ScottishPower

‘Quite shocking’: why was a vulnerable customer sent a £8,400 energy bill? | ScottishPower

Published by Sam Flores

The energy bill from ScottishPower sent Richard Palmer into an immediate panic. It said he had to pay more than £8,400 straight away or risk his credit history being impaired for years. The 76-year-old felt he had no option so he paid the bill, using half of his savings to do so, even though it amounted to nine times what his annual payment would normally be. He was a victim of a massive miscalculation by the energy company that caused him an enormous amount of anxiety, according to his daughter, Anne. The Palmer case is “quite shocking”, according to Simon Francis of the End Fuel Poverty Coalition, and stood out from others they had dealt with because of its size. It emerged in a week of bad news on energy costs for millions of people: the energy price cap in Great Britain is to rise by 13% from July. In Palmer’s case, the bill in March demanding payment of £8,413 told him that a credit default would be registered against his account if he did …

Reach promotes Grist to revived chief customer officer role

Reach promotes Grist to revived chief customer officer role

Published by Sam Flores

George Grist, new chief customer officer at Reach. Picture: Reach Reach has named George Grist as its first chief customer officer under CEO Piers North to lead a new Customer division charged with growing print and digital circulation revenue. Reach, the publisher of the Mirror, Express, Daily Star and dozens of regional news titles, has created the new division to bring together teams from editorial, commercial and operations with a focus on growing and diversifying revenue. Grist will assume the revived role of chief customer officer at Reach, with Maureen McDonagh, formerly of Facebook, having held the position from January 2020 to October 2021. He will also focus on e-commerce and affiliate revenue, as well as taking responsibility for Reach’s New York-based US business. Since joining Reach in 2022 as deputy chief operating officer, Grist has led Reach’s move into digital subscriptions, with 12 titles now offering a paid online access including the Manchester Evening News and Daily Star. [Read more: Reach to put ‘serious focus’ on subscriptions but expects to keep most news free] …

‘Beef. It’s what’s for dinner’: Previous health risks linked to the red meat debunked

‘Beef. It’s what’s for dinner’: Previous health risks linked to the red meat debunked

Published by Daniella Wilson

Get the Well Enough newsletter with Harry Bullmore for tips on living a healthier, happier and longer life Get the Well Enough email with Harry Bullmore Get the Well Enough email with Harry Bullmore Eating beef every day may not be as harmful as once thought. Red meat has long been tied to risks to cardiometabolic health, including heart disease and Type 2 diabetes. The conditions affect more than 160 million Americans, including over 36 million living with Type 2 diabetes. However, having 6-7 ounces of beef every day – a slightly smaller portion than a typical ribeye steak – does not affect risk factors for Type 2 diabetes, researchers at Indiana University say. “Results from this gold standard randomized controlled trial build on existing scientific evidence that shows eating beef as part of a healthy dietary pattern supports heart health and does not adversely impact measures of blood sugar regulation or inflammation,” Kevin Maki, an adjunct professor in the Indiana University School of Public Health-Bloomington, said in a statement. “When beef is consumed as …

‘Beef. It’s what’s for dinner’: Previous health risks linked to the red meat debunked

Eating beef every day may not be as bad for your health as first thought

Published by Daniella Wilson

Get the Well Enough newsletter with Harry Bullmore for tips on living a healthier, happier and longer life Get the Well Enough email with Harry Bullmore Get the Well Enough email with Harry Bullmore Eating beef every day may not be as harmful as once thought. Red meat has long been tied to risks to cardiometabolic health, including heart disease and Type 2 diabetes. The conditions affect more than 160 million Americans, including over 36 million living with Type 2 diabetes. However, having 6-7 ounces of beef every day – a slightly smaller portion than a typical ribeye steak – does not affect risk factors for Type 2 diabetes, researchers at Indiana University say. “Results from this gold standard randomized controlled trial build on existing scientific evidence that shows eating beef as part of a healthy dietary pattern supports heart health and does not adversely impact measures of blood sugar regulation or inflammation,” Kevin Maki, an adjunct professor in the Indiana University School of Public Health-Bloomington, said in a statement. “When beef is consumed as …

Samsung Overtakes Apple for Top Smartphone Customer Satisfaction

Samsung Overtakes Apple for Top Smartphone Customer Satisfaction

Published by skeptic

Samsung has edged past Apple for the top spot in customer satisfaction for cell phones, according to the American Customer Satisfaction Index’s 2026 Telecommunications, Cell Phone, and Smartwatch Study, published this week. Samsung scores 81 in the ACSI’s cell phone rankings while Apple posts 80, breaking last year’s tie between the two companies for satisfaction leadership. The overall cell phone industry score rose 1% to 79 this year, recovering from a sharp 4% decline in 2025 that had pushed it to its lowest point in a decade. The ACSI says satisfaction improves most when new features translate into everyday value without introducing new pain points, citing battery life tradeoffs as an example. AI integration, measured by the ACSI for the first time, scores 85 overall, signaling that customers are not only aware of AI features but find them useful, while improvements in battery life, up 5% to 81. For the cell phone industry, the highest-rated customer experience metrics are the fundamental functions of making phone calls and sending text messages, both scoring 86. AI feature …

I’m a psychiatrist. Here’s 6 signs you have political anxiety – and what you can do to cope

I’m a psychiatrist. Here’s 6 signs you have political anxiety – and what you can do to cope

Published by Daniella Wilson

Get the Well Enough newsletter with Harry Bullmore for tips on living a healthier, happier and longer life Get the Well Enough email with Harry Bullmore Get the Well Enough email with Harry Bullmore Amidst ongoing political turbulence, particularly following last week’s local election results and the subsequent scrutiny of figures like Sir Keir Starmer, many Britons may find themselves grappling with a sense of unease. The relentless churn of the 24-hour news cycle and the often-polarising nature of social media can exacerbate these feelings, making it difficult to disengage. Recognising this growing concern, Dr Chetna Kang, a consultant psychiatrist at Central Health London, has offered insights into what constitutes political anxiety. She has outlined six key indicators to watch for and provided practical advice on how to effectively manage and overcome these challenging emotions. What is political anxiety? “Anxiety lies on a spectrum from general day-to-day worry which everybody experiences, right through to degrees of anxiety which lead to panic disorder or symptoms of PTSD,” says Kang. “It’s essentially concern and worry on the …

General Motors settles lawsuit over selling customer driving data

General Motors settles lawsuit over selling customer driving data

Published by skeptic

A two-year legal battle between General Motors and California prosecutors, led by Attorney General Rob Bonta, over the alleged misuse of customer driving data has concluded, with GM agreeing to pay $12.75 million in penalties.  Mashable 101 Fan Fave: Vote for your favorite creator today! In a press release announcing the settlement, the AG alleges that GM sold “the names, contact information, geolocation data, and driving behavior data of hundreds of thousands of Californians” to data brokers, including Verisk Analytics and LexisNexis Risk Solutions. And, as the statement points out, “If you know the precise location of a person’s car, then you know an enormous amount of personal, sensitive information about that person — their home, work, children’s school, place of worship.” Mashable Light Speed SEE ALSO: Apple AI lawsuit settled: Every iPhone included in the $250 million settlement The original facts of the case were uncovered by The New York Times back in 2024, where the focus was on whether insurance companies were using this driving data to charge some customers higher insurance rates. …

When Bad Customer Service Equals Discrimination

When Bad Customer Service Equals Discrimination

Published by Jenni Sidey

We have all had horrific customer “support” experiences: AI chatbots that churn out irrelevant responses, a labyrinth of dropdown menus and links that make it hard to connect with a live person, a live person who pastes pre-written responses that don’t address your problem, unfulfilled promises that someone will get back to you, wasted hours and days trying to get help… the list is as endless as the frustration it causes. But something much worse than annoyance is at risk when inept customer service blocks students from taking exams or fulfilling steps they need in order to gain admittance to universities en route to a rewarding career and life. I recently spent three weeks trying to help my daughter’s friend register for an exam that many universities still require of students applying for admission. She needs this test to get into the university she wants to attend and has done everything correctly, on her end, to complete the required steps for entry to that college. I sat between her and my daughter as they each …