All posts tagged: Monitored

What if Your Boss Monitored Your Emotions?

What if Your Boss Monitored Your Emotions?

The good news, for me at least, is that the computer thinks I have a nice personality. According to an app called MorphCast, I was, in a recent meeting with my boss, generally “amused,” “determined,” and “interested,” though—sue me—occasionally “impatient.” MorphCast, you see, purports to glean insights into the depths and vagaries of human emotion using AI. It found that my affect was “positive” and “active,” as opposed to negative and/or passive. My attention was reasonably high. Also, the AI informed me that I wear glasses—revelatory! The bad news is that software now purports to glean insights into the depths and vagaries of human emotion using AI, and it is coming to watch you. If it isn’t already: Morphcast, for example, has licensed its technology to a mental-health app, a program that monitors schoolchildren’s attention, and McDonald’s, which launched a promotional campaign in Portugal that scanned app users’ faces and offered them personalized coupons based on their (supposed) mood. It is one of many, many such companies doing similar work—the industry term is emotion AI …