All posts tagged: Publishing Services

PIP applicant ‘not willing’ to send DWP passport or driving licence in the post

PIP applicant ‘not willing’ to send DWP passport or driving licence in the post

A potential benefit claimant was asked to send their passport and driving licence to the Department of Work and Pensions (DWP) – but they said they were ‘not willing to do’ so. Their reluctance was due to fear their documents would get lost in the post, however they were told their Personal Independence Payment (PIP) claim would not be viewed until they did. They took to Reddit to question whether this was ‘normal’ as they looked for other ways to ‘speed things up’. READ MORE: DVLA cancels licences for drivers aged 70 to 79 with 10,700 affected so far Their post read: “Applied for PIP. And it said I need to provide two forms of ID. “Tried to do this process online but it said for all new applicants, you have to call. So I did. “And then they said they couldn’t verify my ID as they don’t have enough information. And that I now need to wait 14 days for a letter in the post with a code to verify my ID. “They said …