Dear Readers, I’m thrilled to be joining The Telegraph as Katie Morley takes a well-earned rest with her new baby. So if you have you been ripped off or badly treated by a company, I’m here to help.  Whether you’ve lost your life savings to a wicked scam, your insurance won’t pay out, or you simply bought a faulty item in a shop, no problem is too big or too small to send my way. I’ve spent most of my career helping readers feel more confident about their finances, dealing with customer gripes and exposing sharp practices, so I’m highly experienced at investigating tricky consumer issues. For personal cases that you would like me to investigate, please copy and paste the form below into an email and send it to: ruthinvestigates@telegraph.co.uk. Name: Address: Telephone number: Describe what would you like me to investigate in as much detail as you can: Please provide permission to discuss your case with all relevant organisations: Documents – please list what supporting documents you have attached relating to your case: Alternatively …