When my mother died of cancer, my aunt adopted me. She, too, died of cancer in 2024. At 26, I am now alone and struggling to deal with enormous, nonsensical energy bills from E.ON Next. In 2022, I discovered my aunt had been paying massively inflated bills for the flat I shared with her, so I had the account closed and a new one set up in my name. An E.ON agent took meter readings, a smart meter was installed, and a final bill sent showing the account was more than £6,000 in credit. E.ON wouldn’t let me have it in cash, so the credit was transferred to the new account and used to pay the bills for the next two years. Fast forward to 2024 and, after my aunt’s death, it deducted £3,360 from the credit for energy used since early 2022. I complained and, a month later, received a bill for £12,960 in the name of my late mother who had been the account holder before her death in 2015. This sum was …